But I show her, and she allows us to proceed to order, and I ask questions like "is there syrup on it?" and "is there butter on it?" to which she shrugs and does not know the answer to either of these questions. says "Oh, there is a waffle on the menu? That's weird," acting surprised. I select one item for myself my husband selects the same item and we select the waffle for our 4-year-old daughter. So, after staring at the menu posted overhead for 10 minutes (while several employees watched me do so), it was a little annoying to be informed that *that* menu is not - in fact - the menu that the restaurant is serving from, but that there is a smaller menu of 8 items on a clipboard from which we can choose. I do not mind delays and I understand supply chain shortages. I am more than patient with those who work in the service industry these days I know it is not an easy gig. GREAT at lying to your face, though.) takes rude and incompetent to a new level. Can she take simple food and beverage orders? Also debatable. at the cash register (Can she be called a barista? That's debatable. I've been here before plenty of times and have definitely noticed that most of the staff seem aloof, but Melissa W. Avoid Stardust Video and Coffee / Extremely Poor Customer ServiceĪfter our daughter's school holiday performance, we wanted to grab a quick bite to eat before coming home and woah boy did we choose the wrong place to do that.
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